Privacy Policy
How we collect, use, and protect your personal information. Your privacy and data security are our top priorities at AGC FirstAid.
Our Privacy Commitment
AGC FirstAid is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
Last Updated: May 2024
We regularly review and update our privacy policy to ensure compliance with current laws and regulations. Please check back periodically for any updates.
Information We Collect
Personal Information
Data Collected:
- •Name and contact details
- •Date of birth
- •Emergency contact information
- •Professional credentials
- •Employment information
Purpose:
Used for course registration, certification, and emergency contact purposes
Training Records
Data Collected:
- •Course attendance
- •Assessment results
- •Certification details
- •Training history
- •Course feedback
Purpose:
Maintained for certification tracking and quality assurance
Payment Information
Data Collected:
- •Credit card details
- •Billing address
- •Transaction history
- •Payment preferences
- •Refund information
Purpose:
Processed securely for course payments and refunds
Website Usage
Data Collected:
- •IP address
- •Browser information
- •Device details
- •Session duration
- •Navigation patterns
Purpose:
Analyzed to improve website functionality and user experience
How We Share Your Information
Certification Bodies
To issue and verify certifications
Information Shared:
- •Name and contact information
- •Course completion details
- •Assessment results
- •Professional credentials
Payment Processors
To process course payments securely
Information Shared:
- •Payment information
- •Billing address
- •Transaction details
Training Partners
To deliver specialized training programs
Information Shared:
- •Training requirements
- •Professional background
- •Course preferences
How We Protect Your Data
Data Security
- •SSL encryption for data transmission
- •Secure data storage facilities
- •Regular security audits
- •Access control protocols
- •Data backup procedures
Employee Training
- •Privacy policy training
- •Data handling procedures
- •Security awareness programs
- •Confidentiality agreements
- •Regular policy updates
Technical Controls
- •Firewall protection
- •Intrusion detection systems
- •Regular software updates
- •Encryption protocols
- •Access logging
Your Privacy Rights
You Have the Right to:
- ✓Access your personal information
- ✓Request data correction or deletion
- ✓Withdraw consent for data processing
- ✓Request data portability
- ✓File a complaint with privacy authorities
How to Exercise Your Rights
To exercise any of these rights, please contact our Privacy Officer:
- Email: privacy@agcfirstaid.com
- Phone: 1-800-XXX-XXXX
- Response Time: Within 30 days
Contact Us
If you have any questions about our privacy policy or how we handle your personal information, please contact our Privacy Officer.
Privacy Officer
- Name: [Privacy Officer Name]
- Email: privacy@agcfirstaid.com
- Phone: 1-800-XXX-XXXX
- Address: [Company Address]
Office Hours
- Monday-Friday: 9:00 AM - 5:00 PM MST
- Response Time: Within 2 business days